Novotel Singapore On Kitchener, Singapore

I found the hotel to be a mixed bag. The rooms, while smaller, were nicely decorated and had the usual amenities, but I was hoping for a bit more from the suite. The service was friendly and helpful overall, though I did encounter some impatience. The location was convenient, but not ideal for tourists. The dining experience had a good variety, especially for breakfast. The facilities were decent, but a few improvements could be made.

The hotel offers a nice front view and connected family rooms, but check-in time was delayed. The location is very convenient with nearby metro station and malls, though there were some sushi availability issues in the dining area.

The hotel offers a big room with a super king bed, perfect for families with kids. The rooms are nice and clean, but the limited facilities may not provide the best value for money. However, the lack of natural light due to small windows can be uncomfortable.

The hotel was exactly as pictured with all the facilities one would expect, from free Wi-Fi to a bar fridge, tea and coffee making facilities, filtered drinking water, iron and ironing board, and room service. However, the room was very dusty, causing allergies, and we found marks in the bath. The drain was blocked with black hair throughout, even in spots where the bed had been made.

I was on the 17th floor and was charged two days ahead of checking in. The rooms are big but need renovation with quite old, patterned furniture that isn't good and doesn't offer value for the money, especially considering they charge for early check-in.